Optimum Service Area
Outdoor Half Step
VAT Exemption Available
Description
The Outdoor Half Step is a perfect aid for the elderly or people with limited mobility around the home. If you find it difficult to lift your feet and remain steady as you step up to your doorway, this is the product for you. The step cuts the rise in half so you can climb more easily. It features an extra large platform that lets you balance and get your footing before moving on. Great for indoor stairs too! It has a durable, heavy duty plastic surface with sure grip dimples for added security. The weather resistant rubber mat ensures better traction and drainage holes prevent the step from pooling water. The large surface area of the half step also means there’s ample room to fully stand on the platform and regain your balance before stepping again. The step is made from high quality durable plastic and is fully waterproof and suitable to be kept outdoors in all seasons.
Features
- Textured Rubber Top for Grip
- Non-Slip Rubber Pads on Base
| Material: Plastic | Length: 19.5 Inches | Guarantee: 12 Months |
| Weight Capacity: 21 Stone | Depth: 15.5 Inches | MAT: RT05424 |
| Weight: 1.5 kg | Height: 4.5 Inches | LOC: – |
Guarantee
This product is guaranteed for 12 months parts and labour from date of purchase. It is covered for any defects or faults within the defined period.
Unfortunately guarantees do not cover accidental damage, product misuse or any callouts resulting from an electrical item being switched off.
Making a Claim
In order to make a claim against your guarantee, for online customers we would recommend they contact us via our usual methods, to discuss the fault and arrange any repairs or replacements.
For In-Store customers, we would advise you to either contact us as above, or to call into one of our showrooms (with the item if possible), the item will then be repaired free-of-charge in our workshop. However if you would like the repair carried out at your home or for it to be collected by DSL, then additional fees will apply, parts and labour will still be free-of-charge.
For larger, non-portable items, are exempt from this charge, and we are able to repair them under guarantee on-site.
Exempted products include; R&R Chairs, Stairlifts, Beds, Hoists and larger Mobility Scooters or Powerchairs.
Repairs
Even outside the guarantee period, we would be happy to repair your mobility item (no-matter, where you originally bought it). These repairs can be carried out in our workshop or at your home (at an additional charge). Please contact us for more information.
Servicing
If you would like an item serviced by our workshop team; this can easily be arranged in-store or via our regular contact methods. Should we discover any faults that will require additional parts or labour charges, will always contact you first, before to discuss possible options.
This product is exempt from VAT if you are chronically sick or disabled, under the VAT act of 1994.
DSL Mobility will take care of all VAT elements, you do not have to reclaim the VAT. You only pay the price excluding VAT, providing you sign the exemption box at the checkout.