Partner Air Cushion
VAT Exemption Available
Description
The Alerta Partner is an alternating pressure relieving cushion system with a sealed 2″ foam base for effective prevention and treatment of users up to high risk of developing a pressure ulcer in hospital, nursing and care home environments.
With simple to use settings and functionality, the Alerta Partner enables the care provider to quickly set up the cushion system and have it operating at optimal pressure for a specific user with ease.
The wide range of features make the Alerta Partner a highly versatile and cost effective solution which has been manufactured to comply with the most stringent quality and in-use guidelines.
Features
- Nylon TPU coated cells
- Independently removable cells
- 360 degree zipper
- Multi-stretch PU cover
- Water resistant, vapour permeable cover
- Antimicrobial, machine washable cover
- Robust pump connection
- Transport mode
Considering individual circumstances may be appropriate for the use of these products. Standard medical care must be followed at all times. These products are not intended to replace any procedure or guidelines in place for the prevention of pressure wounds.
Guarantee
This product is guaranteed for 12 months from date of purchase. It is covered for any defects or faults within the defined period.
Unfortunately guarantees do not cover accidental damage, product misuse or any callouts resulting from an electrical item being switched off.
Making a Claim
In order to make a claim against your guarantee, for online customers we would recommend they contact us via our usual methods, to discuss the fault and arrange any repairs or replacements.
For In-Store customers, we would advise you to either contact us as above, or to call into one of our showrooms (with the item if possible), the item will then be repaired free-of-charge in our workshop. However if you would like the repair carried out at your home or for it to be collected by DSL, then additional fees will apply, parts and labour will still be free-of-charge.
For larger, non-portable items, are exempt from this charge, and we are able to repair them under guarantee on-site.
Exempted products include; R&R Chairs, Stairlifts, Beds, Hoists and larger Mobility Scooters or Powerchairs.
Repairs
Even outside the guarantee period, we would be happy to repair your mobility item (no-matter, where you originally bought it). These repairs can be carried out in our workshop or at your home (at an additional charge). Please contact us for more information.
Servicing
If you would like an item serviced by our workshop team; this can easily be arranged in-store or via our regular contact methods. Should we discover any faults that will require additional parts or labour charges, will always contact you first, before to discuss possible options.
This product is exempt from VAT if you are chronically sick or disabled, under the VAT act of 1994.
DSL Mobility will take care of all VAT elements, you do not have to reclaim the VAT. You only pay the price excluding VAT, providing you sign the exemption box at the checkout.