Optimum Service Area
Platinum Horizon Plus
VAT Exemption Available
Description
The Horizon Plus provides all the features of an ordinary straight staircase and adds a number of premium additions to create a truly impressive lift. The new additions include an adjustable seat, back, height and arms to ensure a perfect fit for virtually any user. The lift also features and upgraded seat belt and weight limit, alongside an innovative linked footrest and the impressively comfortable ERGO Seat. The Platinum Horizon Plus is suitable for most straight staircases.
The Horizon Plus features the following as standard:
Manual Swivel Seat
The seat can be swivelled via a handle beneath the seat in order to mount or dismount the stairlift safely. (Powered Option Available)
Linked Manual Footplate
The footplate is lifted or lowered by hand by the user, via a handle beside the seat. Effectivly the footplate will raise or lower in sync with the seat.
Multiple Charge Points
The batteries can be charged from either of 2 charge points, built into the track, these are usually fitted at either end of the track, so the lift can charge whilst not in use.
Key Switch
The stairlift can only be used once activated via a key, this means that the lift can be deactivated for security or to prevent unsupervised use.
Safety Sensors
Fitted to both the footplate and powerpack, these sensors will stop the lift in the case of obstruction or obstacle, and allow the user to return, away from the obstruction.
Retractable Seat Belt
For additional safety and peace of mind, this retractable lap belt will secure the user in place on the lift.
Features
- Weight Limit: 22 Stone
- Guarantee: 12 Months
- Compatible with Hinged Tracks
The following optional extras are available for the Simplicity Plus for an additional fee:
Powered Swivel Seat
The seat can be swivelled via controller, once the lift has stopped, improving ease of use in order to mount or dismount the stairlift safely.
Manual Hinged Track:
a specially adapted track allowing the ends to fold out of the way, when not in use, removing any obstructions to doorways. With a manual hinge, the user will need to lift or lower the hinge themselves. (Please Note: This option reduces the weight limit to 19 Stone).
The Horizon is available with a choice of 2 variations on Platinum’s fully upholstered “ERGO Seat”, covered with a wipeable, flame retardant fabric, in a choice of 4 colours; (Red. Beige, Blue or Grey).
The ERGO Standard provides a comfortable, modern design, suitable for most users.
The ERGO Plus seat is designed with accessibility in mind and so utilises it’s unique shape to allow any user short or tall to sit comfortably on the lift thanks to padded seat pad and back rest.
If you wish to enquire about one of our Stairlifts, then do not hesitate to contact us on 01978 351926 or use our Contact Us page. From there we will arrange for one of our dedicated engineers to perform a free-of-charge, no obligation Stairlift Survey, measuring your Staircase and discussing suitable options with you. We do not employ salespeople, only engineers and they do not work on commission, so we can offer the best possible advice to suit your needs. We will then be able to provide you with a written quote for the discussed options.
From their, if you choose to go ahead with the lift, we will then take a deposit, and arrange an installation as soon as possible (this can be within a few days for in-stock straight stairlifts to a few weeks for bespoke curved lifts).
Guarantee
This product is guaranteed for 12 months, parts & labour from date of purchase. It is covered for any defects or faults within the defined period.
Unfortunately guarantees do not cover accidental damage, product misuse or any callouts resulting from an electrical item being switched off.
Making a Claim
In order to make a claim against your guarantee, for online customers we would recommend they contact us via our usual methods, to discuss the fault and arrange any repairs or replacements.
For In-Store customers, we would advise you to either contact us as above, or to call into one of our showrooms (with the item if possible), the item will then be repaired free-of-charge in our workshop. However if you would like the repair carried out at your home or for it to be collected by DSL, then additional fees will apply, parts and labour will still be free-of-charge.
For larger, non-portable items, are exempt from this charge, and we are able to repair them under guarantee on-site.
Exempted products include; R&R Chairs, Stairlifts, Beds, Hoists and larger Mobility Scooters or Powerchairs.
Repairs
Even outside the guarantee period, we would be happy to repair your mobility item (no-matter, where you originally bought it). These repairs can be carried out in our workshop or at your home (at an additional charge). Please contact us for more information.
Servicing
If you would like an item serviced by our workshop team; this can easily be arranged in-store or via our regular contact methods. Should we discover any faults that will require additional parts or labour charges, will always contact you first, before to discuss possible options.
This product is eligible for one of our coverplan options once it’s guarantee expires.
Phone store for more information – 01978 351926
This product is exempt from VAT if you are chronically sick or disabled, under the VAT act of 1994.
DSL Mobility will take care of all VAT elements, you do not have to reclaim the VAT. You only pay the price excluding VAT, providing you sign the exemption box at the checkout.