Here at DSL we can repair or service any mobility product, no matter where it was originally purchased. Both of our branches are equipped with fully stocked workshops and expert engineers. To take advantage of this, bring the item into either of our stores, or contact us to arrange a callout or collection if you live within our Optimum Service Area.
Callouts
Callouts range from £70.00 – £125.00 during office hours depending on your location and from £105.00 – £165.00 outside of office hours.
Callouts include a 1/2 hour of labour time. Additional labour is charged at £30.00 per 1/2 hour during office hours and £45.00 per 1/2 hour outside office hours.
Stairlift Servicing
Stairlift services start at £70.00 inside of Wrexham County Borough, and upto £90.00 elsewhere. We also offer a discounted rate of £100.00 to service two stairlifts at the same property.
Any additional labour to fix additional faults will be charged at £30.00 per 1/2 hour, and any parts will be charged for. DSL will always contact you before going ahead with any additional work.
Scooter & Powerchair Servicing
We offer two distinct levels of service for scooters and powerchairs.
Standard Service: 36 point check including all switches, controls, battery voltage, tyre condition, tyre pressures,wheel nuts, seat bolts, seat fixings, motor, wiring and all moving parts. Additionally we perform a test run, grease and polish of the scooter. Available from £40.00*
Full Service: Includes the entire Standard Service as well as removal and greasing of wheels, having the motor blown out, motor brushes checked, brake unit clean, and the full disassembly of scooter with every part cleaned and greased, as well as a full battery and charger test**. Available from £70.00*
Any additional labour to fix additional faults will be charged at £30.00 per 1/2 hour, and any parts will be charged for. DSL will always contact you before going ahead with any additional work.
*Price of £40.00 and £70.00 available only to customers who bring the scooter into our workshop themselves. Otherwise a delivery / collection fee of £10.00 each way will be applicable inside Wrexham County Borough and £20.00 each way outside.
** Battery Tests can take up to 24 hours to complete.
Rise & Recliner Servicing
Chair services start at £70.00 inside of Wrexham County Borough, and upto £90.00 elsewhere.
Any additional labour to fix additional faults will be charged at £30.00 per 1/2 hour, and any parts will be charged for. DSL will always contact you before going ahead with any additional work.
Wheelchair Servicing
Wheelchair services are available from £30.00
*Price of £30.00 available only to customers who bring the wheelchair into our workshop themselves. Otherwise a delivery / collection fee of £10.00 each way will be applicable inside Wrexham County Borough and £20.00 each way outside.
Battery Tests
Full Battery Test to a single battery are charged at £20.00
Full Battery Test to 2 batteries (there are 2 batteries per scooter) £30.00 per pair
In the event that your battery fails , and you purchase a new one from DSL we will waive the cost of the test.
** Battery Tests can take up to 24 hours to complete.
Please note batteries will lose their holding power with time and use so after 12 months they will not perform as well as they did when new,this is not a fault.
Other Repairs & Servicing
Repairs are charged at £30.00 per 1/2 hour labour, as well as the cost of any parts needed. There is a minimum charge of £30.00 to cover the investigation of the fault. DSL will always contact you before going ahead with any additional work.